BCMS, Inc. has been providing practice management & compliance related consultation since 1985. It specializes in practice-specific compliance, reimbursement and operational consultation, the production of customizable policy and procedure manuals, compliance plans/programs and support tools as well as small and large group seminars. Business & Clinical Management Services, Inc. has an active presence in over 18 states and prides itself on maintaining and growing its client base.

"At BCMS, we believe that health care compliance, while complex, can be implemented via user-friendly systems and processes that bring gratification to the organization as a whole. A successful compliance program should be built on a sound infrastructure, coupled with current and reliable resources."

BCMS is and has been committed to providing consultation by competent, personable and seasoned professionals. These individuals not only have expertise in specialty service areas but also are credentialed clinicians in physical therapy, occupational therapy or nursing (infection control practitioners and public health). Business office and clinic management consultation is provided only by individuals who have actually engaged in those services and who have a proven track record of success.

About Mary Daulong, PT/CHC
Consultant, Owner/President Mary Daulong has specialized in healthcare operations, regulatory compliance, reimbursement processes and legislation throughout a career that includes self employment in a private practice and senior and mid-management employment experience in diverse settings. She holds a bachelors degree from the University of Texas Medical Branch, SAHS, has masters-level business management education and has well over twelve hundred (1250) hours of postgraduate continuing education in health care and health care-related matters. She is the first physical therapist to become certified in healthcare compliance and is an active member of the Healthcare Compliance Association.

Ms. Daulong has owned and managed Business & Clinical Management Services, Inc. since 1985. Its initial function was to provide management services for private physical therapy practices. Following the sale of her own practice in 1996, she focused exclusively on healthcare consultation for small to medium sized facilities, private practices and billing companies.

Over the last several years, Mary has honed her expertise in healthcare regulation with specific concentration on OIG Guidances, Part B Medicare regulations and reimbursement, Medicare, OSHA, DOL, HIPAA and professional practice regulatory compliance and operational integration.

Mary has created functional management/educational tools, audit instruments and monitoring techniques that have lent themselves to ‘train the trainer’ type products. She has been personally engaged in most operations required of rehabilitation and billing practices and, as a value-added component, enhances that with an oversight expertise that is delivered via her customized compliance plan development and management services.

Mary has been recognized by her profession and community and has regularly been billed as the ‘featured’ speaker in both national and state venues. She has been honored by academic institutions, state agencies, professional, community and civic associations as well as by her peers. While Mary has received many coveted awards and accommodations throughout her career, she insists her greatest reward comes on a daily basis, working with her fellow physical therapists.

Positions Held by Mary Daulong, PT/CHC

• Operations, Reimbursement and Compliance Consultant--Independent
• Private Practice Owner--Independent
• National Director of Standards & Regulations--Corporate
• Chief Operations Officer & VP--Corporate

Regulator Compliance Experience

• Texas Board of Physical Therapy Examiners (TBPTE)
  Member (Agency Appointment by G.W. Bush)
• Texas Physical Therapy & Occupational Therapy Executive Council-TBPTE Representative
• TBPTE Investigation Committee

Regulator Compliance Education

• HCCA Academy of Healthcare Compliance 2002, 2004
  (CHC Certification 2002-current)
• HCCA-Region VI Compliance Conference 2002
• JCAHO Survey Preparation 2001 & 2002, 2005
• Reimbursement & Coding Requirements & Guidelines
  2001 thru 2006
• HCCA Annual Meeting 2000, 2004, 2006
• Medicare Fraud & Abuse 1998 & 2004
• OSHA Compliance for Heath Care Practitioners 1993 & 1998
• Corporate Compliance Plans 1997, 1998

Featured Presenter - State & National

• Compliance Presentations:
  1997 thru 2008
• HIPAA Presentations:
  2002 thru 2008
• Environmental, Health & Safety Presentations:
  1997, 1998, 2001 thru 2008
• Therapy Cap Exceptions Presentations
  2006 & 2008
• Documentation & Reimbursement Regulations Presentations
  2005 thru 2008

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